Cancellation And Refund Policy

Last Updated: August 27, 2023

At Steno Transcriptions, we are committed to providing our customers with top-quality transcription services. We understand that there may be situations where you need to request a refund for services rendered. Please take a moment to review our refund policy to understand the conditions under which refunds are available.

1. Refund Eligibility

We will only consider refund requests that meet the following criteria:

3. Requesting a Refund

To request a refund, you must send an email to [] within 5 days of receiving the completed transcription. Your email should include the following:

4. Refund Process

Once we receive your refund request, we will review it and determine its eligibility. This process may take up to 10 business days. If your request is approved, we will initiate the refund using the original payment method. Refunds may take 3-5 business days to appear in your account.

5. Partial Refunds

In some cases, we may offer partial refunds based on the severity of the issue. The decision for a partial refund will be made at our discretion.

6. Contact Us

If you have any questions or concerns about our refund policy, please feel free to contact us at []. We are here to assist you and address any issues promptly.
Steno Transcriptions reserves the right to amend or modify this refund policy at any time without prior notice. It is your responsibility to review this policy periodically to stay informed of any updates or changes.
Thank you for choosing Steno Transcriptions for your transcription needs. We appreciate your trust in our services.

Rajrani Saini
New Delhi